Goodwin & Associates Hospitality Services hospitality mystery shoppers
 

CUSTOMIZED PROGRAMS

Our clients work in all areas of food service from restaurants, hotels, business & industry food service, sport venues, hospitals and healthcare, cities and municipalities school systems, government offices, and more. Insure your work force is prepared, knowledgeable, and proactive in serving your guests or constituents safely!

hospitality On Line Food Handling and Alcohol Awareness Certification Programs:
Please visit our state of the art Online University offering Food Handling and Alcohol Awareness Certification.  A convenient, innovative, and cost effective way for any food service organization to provide training and certification programs on line for your front line food handlers or alcohol service provider
hospitality Hazard Analysis Critical Control Points (HACCP): Many jurisdictions require that each food service facility have written procedures for controlling and monitoring the handling of potentially hazardous foods. SFS will develop working HACCP plans, including flow charts, temperature logs, sanitation operating procedures, and other related documentation for regulatory and internal compliance.
hospitality Investigation of food borne illness complaints and suspected outbreaks: In the unfortunate event of a food borne illness complaint or suspected outbreak, SFS will coordinate all aspects of the investigation, including interviewing complainants, taking food samples for laboratory analysis, bringing in an expert medical team for enteric testing and diagnosis, and if necessary, working cooperatively with local health officials. This is an extremely valuable service that helps multi-unit operations track important data about frequency of complaints and foods involved. Complaints received at the unit or corporate level are immediately turned over to SFS for all appropriate follow up and documentation.
hospitality Closure or imminent closure due to health code violations: In the event that an establishment is cited for critical violations or closed, SFS will work closely with the health department to determine the exact problems and help make appropriate corrections to bring the operation back into compliance and re-opened quickly.
hospitality Plan Review: SFS regulators can review architectural design and installation of equipment for new and existing food service facilities and assist in obtaining permits within local jurisdictions. SFS experts will help determine the most cost efficient layout and design to eliminate potential problems, to ensure that all equipment meets regulatory standards, and address energy conservation issues.

Qualified, experienced, and credentialed team: All SFS auditors and instructors are qualified and credentialed professionals with years of management experience in the food service and lodging industry. Learn more about our exciting team of professionals at read their impressive biographies.

Sherwin Score Quality Assurance System: Is a patented, trademarked internal quality assurance system that effectively determines if operations comply with current health department regulations and standards. Proven effective as a cost-reducing risk management program, the Sherwin Score involves three basic components: 1) setting written standards, 2) training management and staff to follow the standards, and 3) auditing to ensure that standards are followed. SFS trains staff how to use the system on a daily basis, and conducts periodic inspections using our state of the art Prophet online reporting system.
Please contact us today for pricing and scope of project consultation:

Please contact us today for pricing and scope of project consultation:

 


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