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and Read About Each of Us!
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We're Hiring!
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Eric Goodwin, President
HEADQUARTERS:
Goodwin & Associates Hospitality Services, LLC
91 A N. State St.
Concord, NH 03301
Hello, and thanks for visiting our website!
If you are a candidate searching for a great new position in any area of hospitality, you’ve come to the right place. We represent over 350 companies, many household names, many up and coming concepts on the rise, and many who don’t advertise at all for candidates. From small town independent operations, to growing corporate companies, I’m certain we can find the right place for you. We approach things a little differently than most. We believe meeting face to face for a formal interview is essential to getting to know you, your skill set, your background, and all the important factors that will make your job search unique to you. We pride ourselves on being partners with our candidates, and having an intelligent, hand tailored search to make the most of your search. Please take a moment to view our offices and managers, and contact them to begin the important process of finding the right company for you today.
If you are a restaurant or hotel owner or company looking for great managers to become a part of your team, you’ve come to the company that casts the widest net of all for outstanding hospitality talent throughout the country. We have an extensive database of prescreened managers for Independent Restaurant Managers, Chef’s, Kitchen Managers, Sous Chef’s, District Managers, Quick Serve Managers, Corporate Restaurant Managers, Fine Dining Managers, all Hotel and Spa Management level positions, Country Club Managers, Cruise Ship Managers, and much more. We have built our company on the simple premise that we are all hospitality managers ourselves, and invest all of our energies on the front end with our candidates, so we aren’t wasting anyone’s valuable time. We have grown and flourished based on old fashion values of candor, hard work, and building long term business relationships with our trusted clients. Many operators are skeptical of recruiters, and we couldn’t agree more. That’s why I started the company in the first place, being in your shoes I understand the challenges and concerns you face everyday. Simply put, we do things differently. We hope to earn your trust over time by delivering on our promises.
Our company is a true hospitality services company. Our Mystery Shopper Program is generally regarded as the highest level program for hospitality in the industry. It’s easy to use, but supported by a high level technology backbone with powerful features to help grow your business, set standards, and assign accountability. Whether your company is a small one unit independent hotel or restaurant, or a national chain, our program will fit your needs, and we will hand tailor your program to fit you. It’s a low cost-high impact service with a very high spend back to the top line. Please view the testimonials of some of our most valued partners on our site. Our
Bar Shop Program will put money back in your pockets
after your first shop. If you don’t have a program in place, you’re losing money. If you do, but want the most cutting edge program that is flexible and easy to use, then you’re at the right place. Make the change today. Many of the programs out there are outdated, aren’t flexible to change, offer little detail on the reports to help you, and are boiler plate. We’d be happy to conduct a complimentary Shop for you so you can see first hand our award winning program.
The Exit Interview Program is revolutionizing the way restaurant and hotel companies execute and utilize the powerful information obtained from a winning exit interview. We take the task off our client’s plate, and based on a third party conducting the interview, we are able to obtain much more feedback from your departing manager’s than traditional means. Garnering information that will impact your business and reduce turnover immediately is our goal. House and store the information on our site, with charts and graphs that separate areas to focus on, or use at your meeting for presentation purposes. Learn about what really goes on in operations, and potentially avoid costly litigation with a timely and detailed exit interview conducted by a professional. We are currently executing the Exit Interview Programs for many household names in our industry. Please take a minute to view our testimonials. Give us a call and we will happily conduct a few complimentary Exit Interviews for you so you can test drive our service. Another very lost cost-high impact service.
In short we are company with a national scope and impact for sure, but operate with true New Hampshire values, a hand shake way of doing business, forging long term relationships with our clients with services that actually enhance your business, and your bottom line. We would value the opportunity to meet with you and discuss our services.
Best,
Eric Goodwin |
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Eric Corson, Managing
Partner/ Director of Operations (all services)
Goodwin & Associates Hospitality Services, LLC
91 A N. State St.
Concord, NH 03301
Eric: "Our goal at GAHS is to provide the highest quality of service to both our Candidates and Clients. From recruitment to shopper services we implement solutions in staffing and offer cutting edge tools to measure service. Call today if I can assist
you." |
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Scott Gaba, CPC
Southern Region Area Director/ Managing Partner
Scott: "Thank
you for taking the time to visit GAHS. With 23 years
in the Hospitality
Industry, I understand how important it is to find
the right fit. My goal is to match talented candidates
with great companies. Making a perfect match should
not be taken lightly! I believe in getting to know
my candidates, first hand, so I may understand what
you are looking in your next endeavor. This is an important
time of your life and I will be there to guide, support
and coach you through the process. I look forward to
building a great relationship and become not only your
trusted hospitality recruiter but a friend and colleague
for many years to come. "
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Craig Cohen, CPC
Managing Partner/Senior Training Manager New Jersey
Craig: "Let’s work together…on finding you the right job or the right candidate. With
over 12 years of management in the hospitality industry,
I understand your needs. Expect personalized and
professional results, customized to meet and exceed
your expectations. I look forward to working with
you." |
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Robert Goebel, CPC
Senior Division Manager for SC/NC/GA
Rob: "I appreciate you taking a closer look at GAHS. My main goal is to provide outstanding service to needs of both client and candidate. Whether it is matching top management talent or providing service to evaluate your business my aim is to take "Southern Hospitality" to the next level.
Make it a good Day!" |
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John McMullen, CPC
Senior Division Manager for Raleigh, NC,
NYC
John: "Welcome to GAHS, and the North Carolina side of our company. We pride ourselves on treating our clients and candidates with respect, candor, and honesty. I enjoy being involved with so many great clients and candidates out there and look forward to working closely with you in your hospitality
needs." |
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Peter Jones, CPC
Area Director North Region
Peter: "Thanks
for taking the time to look us up on the web. Use the best recruiters
to get the best career. I have over 30 years
of great hospitality experience under my belt to help
you get to the next level of your career. I work with
the top companies in the industry, which allows you
to choose the future that you deserve. I will create
options for you that no other recruitment firm can.
I have jobs that aren't even advertised, and can get
you in front of hiring managers in no time. Whether
you are an executive or unit level manager, I can help.
Call me at 603.664.8994 any time of day."
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Arun Gambhir, MBA
Market Partner - Virginia & Washington DC South
Arun: "Welcome
to our web site. Growth is the Sign of life.
Whether you are a candidate or a client, I am committed
to provide service with utmost
integrity, respect and transparency. I have over 10 years
of great hospitality experience at the partner & manager
level both in large hotel operations and restaurant operations.
If you are a candidate, I will work with you to get you
to the next level in your career. I have extensive network
in the Hospitality business. I have jobs that are never
advertised. Give me 30 minutes of your time to choose
the future you deserve. If you are a client, I will work
with you to strategize talent management. You will see
value in my services since I will be your partner and
consultant. Call me at 202-221-6202 any time of the day." |
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Ryan Toubia
Hospitality Consultant for Kansas City & St.
Louis
Ryan: "With
over 17 years of experience in the Hospitality Industry,
I am not simply
a recruiter. I possess the insight and advantages that
a professional Hospitality Consultant can offer ranging
from matching the most talented job seekers with the
best companies in the industry to value added services
such as Mystery Shopper programs. I take pride in the
fact that I work differently by establishing face-to-face
relationships with my clients and candidates and work
hard to understand their professional goals. I look forward
to working with you in the near future. " |
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Phil Arena
Market Partner Boston South and Rhode Island
Phil: "Thank you for taking the time
to visit the G.A.H.S. website. With over 17 years of
Hospitality Management experience, my goal is to build
lasting relationships, by providing value added service
and taking the time to find out what is important to
you, the client and candidate alike. I will partner with
you to find the match that fits your need and help you
grow your business or your career." |
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Jessica Diamond, CPC
Hospitality Consultant for Philadelphia North
Jessica: "Moving forward is
about taking a moment to examine your current situation
and discovering new ways to achieve success. While
this could be personally, professionally, or in regards
to business growth and development, it is necessary
to take the time to contemplate and discover the
best possible outcome. I am here as an additional
resource to help in the decision process by listening,
understanding, and delivering. I am confident
that my services will help you realize the
absolute full potential for both employers and managers."
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Ginger DuBois, CPC
National
Hotel Specialist/Market Partner
Ginger: "My basic premise in life is to add my personal shine to whatever I touch. As such, I’ve had over 20 years of ‘diamond-shining’ experience in the hospitality industry having managed some of the most prestigious resorts in the world. Allow me to add my polish to your needs…be it helping you find your next step for your career with the national hotel industry; or in selecting the right talent to add to your hotel organization. Let Goodwin & Associates
give you the hospitality services you need to truly
shine." |
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Anne Marie Evernham,
Hospitality Consultant for NJ-North
Anne Marie: "Thank you
for your interest in Goodwin & Associates Hospitality
Services. Our clients and candidates can see a true
sense of
urgency as well as a result driven effort. As a former
Restaurant operator, you can be certain I can truly
relate to our clients and candidates. If I can be of
any help to you, feel free to contact me." |
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Daryl Demarco,
Hospitality Consultant for CT
Daryl: "Honesty and Integrity….
These are the values that we at Goodwin & Associates
work and live our lives by everyday. I take great pride
in the relationships I form with my clients and candidates.
We will tailor your job search based on the things
that are most important to you. Together, every step
of the way, we work at accomplishing the common goal
of finding the job that puts you in control of your
career. Along this journey a bond is formed that is
there for you whenever needed. I look forward to being
a positive part of what will be a fun and rewarding
job search." |
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Jean
Chandler
Market Partner - Miami, Daytona, Orlando
Jean: "Let my 25+ years of restaurant,
hospitality and resort management experience work for
you. Having worked for major, publicly traded restaurant
chains and exclusive, privately held resorts I understand
the needs of an employer and the needs of the employee.
This requires taking the time to really understand what
motivates YOU and the environment that will make you
a happy, productive contributor to the company you are
being matched with. Allow me the opportunity to help
you make the right hospitality choice. At Goodwin & Associates
you can count on our honesty and integrity." |
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Todd Crawford, CPC
Hospitality Consultant for Georgia
Todd: "Thank
you for your interest in GAHS and our services. My
goal is to provide you with
amazing service while helping you better your future,
whether you are a client or a candidate. In doing that,
I hope to build long term relationship based on honesty,
integrity, and commitment. I bring 16 years of management
experience, and will take the time to listen to what
exactly you are looking for, so that getting there will
be easier. I look forward to meeting with you in person
and building our relationship." |
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Sonya Wheatley Hospitality Consultant for Georgia
Sonya: "Thank You for taking a moment
to research Goodwin & Associates. Information is
the key to success! I promise to partner with all my
clients and form a long term, productive relationship.
I worked 18 years in restaurants, achieving success as
the end result of hard work and determination. I understand
what guides hospitality professionals and am committed
to assisting you and your business in your daily drive
towards success. Please feel free to contact me at any
time. I look forward to proving myself to you." |
Mystery Shopper Program, Exit Interviews, DiversityInHospitality.com, & WomenInHospitality.com
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Brian Calderone, Division
Director - Mystery Shopper Program, Exit Interviews, & Diversity
Initiatives
Goodwin & Associates Hospitality Services,
LLC
91A North State Street, Concord, NH 03301
Brian: "These divisions of
Goodwin & Associates are what makes us a full service
hospitality company. Our Mystery Shopper Program, Exit
Interviews, and Manager Surveys provide our clients
with valuable cumilative data that is useful to identify
trends and make improvements within their organizations. DiversityInHospitality.com and WomenInHospitality.com promote
a diverse workforce by providing a resource for hospitality
professionals to search for jobs, network
with their peers, and learn about relevant topics in
the industry. These sites are a valuable addition to
any hospitality company’s diversity recruitment
efforts. I’m looking forward to working with
you and your company to utilize these services of Goodwin & Associates
Hospitality Services."
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Jenny Thompson, Account
Executive
Jenny: “Thank you for your interest
in Goodwin & Associates. Through our diversity websites,
you will have the opportunity to make your team the best
they can be. Having diversity candidates and women in
your workforce is becoming increasingly important in
the hospitality industry. In addition, our Mystery Shopping
program helps to ensure you are continuously exceeding
your customers expectations, and our Exit Interviews
will help you understand why your employees may be leaving.
This valuable information can help you make a change
for the better - to learn and to grow. I look forward
to helping your workforce grow even stronger. Give me
a call and see the difference we can make in your company
today!” |
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Randi Hardiman, Operations
Manager - Mystery Shopping & Exit Interviews
Randi: "As
the Operations Manager for the Mystery Shopper and
Exit Interview Division of
Goodwin and Associates, it is my first responsibility
to execute our business to the highest degree possible
while always keeping in mind quality, effectiveness and
efficiency. I strive to ensure valuable relationships
with our clients and with our shoppers and to secure
their trust in our capabilities and services. I am dedicated
to ensuring that the information you find on the web
pages, www.diversitinhospitality.com and
www.womeninhospitality.com is
valid and relevant to understanding why these two
concepts are so important in today’s workforce.
Along with this, I will aim to make sure our clients
receive the very best service that they so deservingly
merit. I understand the value of secure relationships
and it is my priority to build on the bond between our
company and our much appreciated clients. If you have
any questions, feel free to give me a call anytime."
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Katie Brouillette,
Client Services Manager
Katie: "As exit-interview coordinator,
and client services manager for the mystery shopper program,
I am dedicated to providing quality service through longstanding
client relationships. I provide a personal relationship
with each of my clients to ensure quality feedback for
both exit-interviews and mystery shopping. Mystery shopping
is an important tool for growth and development. I embrace
the opportunity to work behind the scenes in the hospitality
industry to make every client’s restaurant or hotel
a more enjoyable place in order for their business to
flourish. I offer quality exit-interviews for clients
to collect aggregate data for manager retention; collecting
valuable information that otherwise may not be obtained
by the company itself. I am able to provide bilingual
services to exit-interview and mystery shopper clients
looking for any of our services in Spanish. Please don’t
hesitate to contact me if there is anything I can help
you with. Thank you for taking the time to visit our
websites, and I look forward to working with you! " |
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AJ Retelle,
Client Services Manager
AJ: "Thank you for taking the
time to learn more about our Mystery Shopper Program.
Mystery shopping is an indispensible tool allowing companies
in the hospitality industry to gain valuable information.
It allows them to both improve and evolve their business.
I believe the key to successful mystery shopping is knowledge
of what the client’s needs are and the most efficient
way to satisfy those needs. Therefore as a Client Services
Manager I am dedicated to providing the best service
possible to our clients and shoppers alike. If I can
assist you in any way please feel free to contact me.
I look forward to working with you." |
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Jenn Wakelin, Client
Services Manager
Jenn: "There is no better way to measure
your company’s progress and check for areas of
improvement than through Mystery Shopping. As a Client
Service Manager, I take pride in knowing that I am helping
my clients offer their very best service and to ensure
that their guests’ expectations are surpassed with
every visit to their location. My goal is to anticipate
each client’s needs and to help them make the most
out of our Mystery Shopper Program, benefitting their
reputation, level of business, and finances. Thank you
for taking the time to get to know us by looking at our
website and please don’t hesitate to let me know
what I can do for you!" |
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Administrative
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Lesa Tupman, Accounting
Lesa: "Positive vendor relationships are an important part of our overall company philosophy and approach. We view our business relationships as essential to building on our outstanding reputation. If you have a question in the accounting arena, feel free to call me anytime."
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